Community Services Administration Officer

Be the friendly voice and steady hands behind services that help older people live well, stay connected and feel supported.Join our Community Services team to help make a difference in our community everyday!About Us At the City of Port Adelaide Enfield (PAE), we are committed to building a vibrant, inclusive and sustainable city. We work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community.  Our organisational values underpin our constructive culture and our vision for PAE is a welcoming, liveable city, made by people, proudly located on Kaurna Country.At PAE we are committed to delivering services, projects and initiatives that support our organisational goals: Thriving Community   -  A city where people have the opportunity to connect and flourish Prosperous Economy -  A city with a thriving economy that enriches its local community Clean and Green City  -  A city that values its natural environment Places for People        -  An accessible city where people love to be We’re looking for passionate people to provide essential administrative and customer service support to the Community Services team. The role manages client data, invoicing, payments and enquiries, and helps older residents and people with disability access services through accurate information, smooth processes and support with My Aged Care referrals. It ensures high‑quality, efficient service delivery in line with Aged Care Standards.About the Role Deliver high‑quality administrative support including managing phone calls, invoices, purchasing, inboxes, data entry and accurate client payment/statistical records. Support Community Services operations by preparing monthly client invoices, resolving issues, maintaining databases, and assisting with My Aged Care referrals. Provide information to older residents and people with disability, uphold customer service standards, and contribute to continuous improvement in line with Aged Care Standards.About you Experience in administrative or community services roles, with an understanding of records management practices in local government. Knowledge of aged and disability services, eligibility criteria, and relevant Commonwealth, State and local provider networks. Understanding of Aged Care Standards, client databases, and the functions/services provided by Council.Current DHS screening – Child, Aged, Vulnerable is essential.More information can be found in the Position Description located below. Apply Now To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume.  Applications close 10pm on 19 February 2026 Confidential enquiries can be directed to Leanne Davis-King, Community Services Leader on leanne.davisking@cityofpae.sa.gov.au or 8405 6705. We may commence interviews prior to the closing date, so early applications are encouraged.   PAE values diversity and inclusion and we encourage First Nations peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.  We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require.  #bettertogether #growandimprove #makeadifference  Benefits of Working at PAEPosition Description AUD Port Adelaide 5015

Community Services Administration Officer

Be the friendly voice and steady hands behind services that help older people live well, stay connected and feel supported.

Join our Community Services team to help make a difference in our community everyday!

About Us 

At the City of Port Adelaide Enfield (PAE), we are committed to building a vibrant, inclusive and sustainable city. We work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community.  Our organisational values underpin our constructive culture and our vision for PAE is a welcoming, liveable city, made by people, proudly located on Kaurna Country.

At PAE we are committed to delivering services, projects and initiatives that support our organisational goals: 

  • Thriving Community   -  A city where people have the opportunity to connect and flourish 
  • Prosperous Economy -  A city with a thriving economy that enriches its local community 
  • Clean and Green City  -  A city that values its natural environment 
  • Places for People        -  An accessible city where people love to be 

We’re looking for passionate people to provide essential administrative and customer service support to the Community Services team. The role manages client data, invoicing, payments and enquiries, and helps older residents and people with disability access services through accurate information, smooth processes and support with My Aged Care referrals. It ensures high‑quality, efficient service delivery in line with Aged Care Standards.

About the Role 

  • Deliver high‑quality administrative support including managing phone calls, invoices, purchasing, inboxes, data entry and accurate client payment/statistical records. 
  • Support Community Services operations by preparing monthly client invoices, resolving issues, maintaining databases, and assisting with My Aged Care referrals. 
  • Provide information to older residents and people with disability, uphold customer service standards, and contribute to continuous improvement in line with Aged Care Standards.

About you 

  • Experience in administrative or community services roles, with an understanding of records management practices in local government.
  • Knowledge of aged and disability services, eligibility criteria, and relevant Commonwealth, State and local provider networks. 
  • Understanding of Aged Care Standards, client databases, and the functions/services provided by Council.
  • Current DHS screening – Child, Aged, Vulnerable is essential.

More information can be found in the Position Description located below. 

Apply Now 

To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume.  

Applications close 10pm on 19 February 2026 

Confidential enquiries can be directed to Leanne Davis-King, Community Services Leader on leanne.davisking@cityofpae.sa.gov.au or 8405 6705.

We may commence interviews prior to the closing date, so early applications are encouraged.   

PAE values diversity and inclusion and we encourage First Nations peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.  

We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require.  

#bettertogether #growandimprove #makeadifference  

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